Use cases · Retail and e-commerce
Answer every shopper and keep every listing right
For retail and e-commerce, Terabot digital workers answer shopper questions at night, update product listings and stock across marketplaces, process returns and prepare sales reports, so a small team can run like a big one.
Sound familiar?
What can Terabot do in retail and e-commerce?
Answer shopper questions
Replies to questions about sizes, delivery and order status on your web chat and email, at any hour.
Done by the support worker →Update listings everywhere
Updates prices, stock and descriptions across your online store and marketplace seller centres.
Done by the computer-use worker →Process returns
Logs return requests, checks them against your policy and prepares refunds for a person to approve.
Done by the back office worker →Win back carts and leads
Follows up wholesale and corporate-gift enquiries and sends quotes from your price list.
Done by the sales worker →Other industries: Manufacturing · Trading and distribution · Multinationals (MNC) · IT and technology · Customer service
FAQ
Questions people ask
Can it work with marketplace seller centres?
Yes. A Terabot worker uses web apps the way a person does, so it can work in seller centres that you sign in to in a browser.
Will it give refunds by itself?
You decide. A common set-up is that the worker prepares the refund and a person approves it.
Put a digital worker on your retail and e-commerce team
Terabot is in private preview. Request an invitation and we'll let you know when your spot is ready.